The Role of Workplace Spirituality in Shaping Organizational Citizenship Behaviour among Professionals

A Moderated Mediation Model with Psychological Capital and Gratitud

Abstract

The paper is based on the correlation between workplace spirituality (WPS) and organizational citizenship behavior (OCB) that is examined through a moderated mediation diagram where the mediating role is played by psychological capital (PsyCap), and gratitude is the moderator. It is conducted in the viewpoints of the social exchange theory and broden-and-build theory, which assists us in explaining the effects of the positive workplace environment in the employee behaviour.

It is a cross-sectional Quantitative design that was applied on 240 working professionals in areas dominated by Banking, It, Education. Data was administered by use of Standardized self-report questionnaires and Data Analysis was accomplished by use of SPSS.

The findings of the results are anticipated to indicate that WPS-OCB positively and optimistically affect each other The study presents positive and effective findings to institutions and organizations who want to establish supportive work environment that promotes good behaviours.